Projects
TransitWorks seeks to use customer outreach and feedback activities to help the MBTA provide you, the rider, with the best service possible. Some of these activities are described below.
Recent Project Reports
The Transit Diary Project 2009
2009 Bicycle Transportation Survey
MBTA Ridership Survey
The MBTA Ridership Survey was designed to determine how satisfied MBTA customers are with regional transit service, and determine what issues are of greatest importance to the MBTA ridership. TransitWorks conducted its first major ridership survey in 2004, its second in 2006, and the most recent in December 2008. Please see the Ridership Survey page for the most recent results.
Silver Line Washington Corridor Survey Report
2007 Transit Diary Study Report
Red Line High Capacity Car Survey
Project History
For a complete history of all the projects TransitWorks has conducted please go to our project history page.
