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How do you feel about transit in the Boston metropolitan region? Are you satisfied with the quality of the Massachusetts Bay Transportation Authority (MBTA)? What can the MBTA do to improve your transit riding experience? TransitWorks wants to find out your answers to these questions.

TransitWorks is a collaborative initiative, which joins the business community, Boston region cities and towns, other transportation interests such as Transportation Management Associations (TMAs), and the MBTA riding public. TransitWorks is dedicated to maintaining and improving the quality of the MBTA, and seeks to use customer outreach and feedback activities to help the MBTA provide you, the rider, with the best service possible.

There are many ways in which you can contribute to improving public transit.

Sign up as a TransitWorks volunteer or "Charlie"

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Send us feedback about the quality of your MBTA service.

We invite you to explore our website. Thank you!


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Some photos used on this site are courtesy of the MBTA.